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General Terms and Conditions of Service - One-time Website Decarbonization.

1. Purpose

The present General Terms and Conditions of Service (hereinafter referred to as "GTCs") aim to define the terms and conditions under which the LLC WEBVERT, with its registered office at 162 allée du manoir – 76160 PREAUX (France), registered in the Rouen Trade and Companies Register under number 899 725 147 (hereinafter referred to as "WEBVERT"), provides decarbonization services (hereinafter referred to as the "Services"), for the internet site ordered by the client (the "Client Site") for the needs of its professional activity (hereinafter the "Client"). These GTCs, together with the Specific Conditions and other contractually limited documents listed below, form a Contract between WEBVERT and the Client (hereinafter individually or collectively referred to as the "Party" or "Parties").

As part of its duty to inform and advise, WEBVERT has made available to the Client documentation presenting its Services (as defined below) on the website www.lewebvert.fr (hereinafter the "Site"), which the Client acknowledges having reviewed. The Client may, prior to accepting the Contract, request WEBVERT to perform a free audit to understand its decarbonization potential, request additional information and/or attend an additional demonstration of the Services, failing which, the Client acknowledges having been sufficiently informed.

Any specifications or requirement documents established by the Client will not be considered by WEBVERT under the Contract unless expressly validated by WEBVERT before the signing of these terms.

2. Contractual Documents

The Client acknowledges and accepts that any order placed with WEBVERT is subject to the application of the following contractual documents, in descending order of priority:

  • the Specific Conditions and their possible annexes;

  • these GTCs;

  • WEBVERT’s commercial proposal.

In the event of a contradiction or difficulty in interpretation between the various contractual documents, the higher-ranking document shall prevail. Any placement of an order is deemed to have been made with full knowledge of the applicable GTCs at the time of the order and constitutes express and unconditional validation of these by the Client.

The general purchasing conditions of the Client are expressly excluded from the contractual scope between WEBVERT and the Client, except for formal and written acceptance by WEBVERT.

WEBVERT reserves the right to modify its GTCs at any time, which will be updated and directly accessible on the Site. The Client is therefore invited to regularly visit the Site to consult the updated version of the GTCs. In the event of a modification, the applicable GTCs are those in force at the time of placing the order.

3. Definitions

Terms beginning with a capital letter within the Contract, whether used in the singular or plural, will have the meaning given to them below.

Data: refers to all information, content, and data of any nature, accessible via the Client Site.

Personal Data: refers to data which, according to applicable data protection regulations, allows the designation or identification, directly or indirectly, of a natural or legal person.

Services: refers to the decarbonization services of the Client Site offered by WEBVERT including optimization, resizing, and format changing of images and videos, server reconfiguration, and occasionally rewriting of HTML, CSS, and javascript of the Client Site. WEBVERT may intervene on the structure of the Client Site and all its contents but does not intervene on the architecture of the Client Site nor in its hosting.

Referent: person designated by the Client to WEBVERT as a referent by reason of their skills, experience, and availability, to ensure the follow-up of the Services provided by WEBVERT. This person will be vested with the necessary powers to act and decide on behalf of the Client, for all technical and operational issues related to the execution of the Contract. The Referent is designated in the Specific Conditions or, failing that, will be the first user registered on the portal of the Site in the personalized space of the Client. In case of change of Referent or case of unavailability due to illness, leave, temporary incapacity, the Client undertakes to inform WEBVERT immediately and to designate, as soon as possible, the replacement(s) with equivalent profiles, skills, qualities, and availability. The replacement must also be in possession of all the information required under the Contract, in order to effectively and operationally replace their predecessor, it being understood that the Client will bear the recovery and transfer of information.

4. Duration

The Contract takes effect between the signing of the quote or the receipt of the purchase order and the provision of the decarbonization report.

Consequently, the Client acknowledges and accepts that it will be liable to WEBVERT, in the event of early termination of the Contract or non-compliance with the termination terms, for a termination indemnity of 100% of the total sums that WEBVERT would have received if the Contract had continued until its term.

5. Obligations of WEBVERT

5.1. Service Modalities

After the completion of the Services, Webvert provides a summary of the decarbonization actions accessible on the portal of the Site in the personalized space of the Client.

As part of the Services, WEBVERT will save the contents within its scope of intervention and the server configurations of the Client before making any modifications. In its advisory duty, WBVERT will notify the Client, where applicable, of any malfunctions that WEBVERT may have detected on the Client Site. It is up to the Client, and not to WEBVERT, to remedy these malfunctions.

In the event of an impossibility to generate decarbonization, WEBVERT will explain the reasons to the Client. This will be the case, for example, in the event of an impossibility to modify a setting or other technical impossibility due to the CMS (or hosting conditions of the Client Site) or organizational blockage. In this case, the Client may notify by email the cancellation of the contract, provided that the Client must have paid at least 50% of the contract amount and at most the amount of the services that have been performed (the amounts being detailed in the quote).

5.2 Data Storage

WEBVERT will save the contents within its scope of intervention and the server configurations of the Client for a period of one year. By default, the identifiers communicated by the Client to WEBVERT in accordance with article 6.2 (i) below will be kept for a period of 6 months after the end of the Contract. WEBVERT will delete them immediately after the end of the Contract if the Client expressly requests it.

The Client is, however, expressly alerted to the fact that the storage of Data and the temporary backup of Data offered as standard by WEBVERT does not in any way exempt it from making regular backups of its Data, whether local or outsourced.

In any case, all operations aimed at restoring or recovering lost or damaged Data are subject to additional charges.

5.3 Responsibility of WEBVERT

WEBVERT undertakes to provide all the care and diligence required of an IT service provider in the execution of this Contract. Subject to the Client’s compliance with its obligations, and in particular the timely provision to WEBVERT of the information and means under this Contract, WEBVERT is subject to an obligation of means. WEBVERT cannot be held responsible for line interruptions of the network, and it particularly draws the Client’s attention to the importance of the choice of the operator and the telecommunications product.

WEBVERT cannot under any circumstances incur liability for unforeseeable losses or damages of the Client or third parties, which includes in particular any missed earnings, loss, inaccuracy or corruption of files or Data, commercial harm, loss of turnover or profit, loss of clientele, loss of an opportunity, cost of obtaining a substitute product, service or technology, in connection with or arising from the non-performance or faulty performance of the services except for intentional fault of WEBVERT and/or one of its agents.

WEBVERT disclaims any responsibility for the harm that could be caused, directly or indirectly, to the Client or to third parties, by erroneous, partial, or incomplete contents (data, images, videos) of the Client Site. In all cases, the amount of WEBVERT’s liability is strictly limited to the amount of the sums actually paid by the Client at the date of occurrence of the fact generating liability.

5.4 Service Interruption

WEBVERT is not responsible for cuts and interruptions in access to the Services that are not due to its own act and which are notably related to a third party or to the technical operators with whom it collaborates or to electronic or material problems (Example: fraudulent intrusion, network malfunction, malfunction related to the third-party software service provider, modification of the API of the third-party software service provider, etc.).

5.5 Security and Cybercrime

WEBVERT only ensures the obligation to implement recognized rules of the art in this area. Notwithstanding the existence of technical devices put in place, WEBVERT cannot guarantee that it is able to face all attempts at intrusion, transmission of viruses, Trojan horses, logic bombs and, more generally, any act of hacking. The Client must take all appropriate measures to protect its own Data, its Client Site, its software, its identification elements on the network, and its computer equipment.

6. Obligations of the Client

In addition to the payment of the agreed price, the Client acknowledges that the provision of the Services and the proper execution of the Contract by WEBVERT is subject to compliance with its own obligations as recalled below. Consequently, WEBVERT’s liability cannot be engaged in case of the Client’s failure to meet its own commitments.

6.1 Declaration

The Client declares to be well aware of the internet, its characteristics and its limits, and acknowledges in particular:

  • that data transmissions over the Internet only benefit from relative technical reliability, as they travel on heterogeneous networks with diverse technical characteristics and capacities that are sometimes saturated at certain times of the day;

  • that data circulating on the internet is not protected against possible diversions and thus the communication of passwords, confidential codes and more generally of all sensitive information is carried out by the Client at its own risk;

  • that WEBVERT does not guarantee in any way the total protection of data circulating on the internet and can in no case be held responsible for problems related to hosting, the reliability of data transmission, access times, the speed of loading of the Client Site or a default payment by credit card, bank transfer or check for an e-commerce site.

Furthermore, the modification of the resolution of graphic elements carried out as part of the Services will take into account the destination of said elements, namely use on a computer screen. The resolution will necessarily be lower than that used in editions (paper, in particular), which the Client acknowledges and accepts. It follows that the elements thus modified may not, in some cases, be reused or adapted on printed media.

6.2 Duty of Collaboration and Monitoring

The Client undertakes to collaborate actively and regularly throughout the Contract, in particular:

(i) By communicating to WEBVERT:

  • administration accesses of the Client Site (example: wp-admin access) it being specified that about 10% of the Services are carried out via this access;

  • FTP or SFTP accesses to the files of the Client Site (or equivalent) it being specified that about 90% of the Services are carried out via this access.

Accesses can be made via a VPN provided that this VPN is compatible with Linux and launchable by command line. Depending on its security policy, the Client will issue at the beginning of the contract an authorization by IP or by browser identifier to allow the analyzer (bot) of WEBVERT to proceed with the analysis of the Client Site, which will take place:

  • as part of the preliminary audit;

  • then at least twice during the duration of the Contract.

(ii) By communicating to WEBVERT and making available to it any other element, information and/or document, if requested by WEBVERT, in particular to enable WEBVERT to handle anomalies in the context of the Services;

(iii) By designating in particular a dedicated competent interlocutor, named Referent, to be the single point of contact with WEBVERT throughout the duration of the Contract;

(iv) By protecting itself against any damage that may affect the Data, files, software, materials and all documents provided by the Client for the needs of the Contract;

(v) By informing WEBVERT of any change concerning its situation (contact email address, etc.). It is the Client’s responsibility to take all measures to ensure the preservation of a copy of the Data on its own servers. WEBVERT cannot be held responsible in case of loss of the Data stored by it.

6.3 Responsibility for Data

Without prejudice to its obligations as Data Controller in the event that its Data are Personal Data, the Client controls, before any analysis, guarantees and is solely responsible for the accuracy, quality, integrity, legality, reliability and relevance of all its Data.

The Client declares and attests to be the holder of the necessary intellectual property rights on the elements provided to WEBVERT for the realization of its Services and guarantees WEBVERT against any action by third parties relating to the elements and Data provided, only the responsibility of the Client being sought in this respect.

The Client also undertakes that its Data:

  • Do not constitute data violating applicable regulations and laws and/or contrary to good morals;

  • Do not constitute obscene, threatening, defamatory information, infringing on the protection of minors or, more generally, inciting racial hatred, nor do they constitute information or content of any kind that is unlawful;

  • Do not constitute an infringement or do not infringe the rights of third parties;

  • Do not contain any virus, Trojan horses or any other computer codes, files, scripts or programs harmful or likely to affect the proper functioning of the services;

The Client guarantees WEBVERT and indemnifies it from all consequences related to the non-compliance with this article.

6.4 Failure of the Client

In case of failure to comply with the above obligations not attributable to WEBVERT and outside cases of force majeure, whether it concerns the provision of access and analysis, unavailability of the Client Site, organizational blockage, technical impossibility emanating from the CMS or hosting, the Client will be responsible towards WEBVERT.

The Client must pay the agreed price even though WEBVERT would be prevented from providing the Services, in whole or in part.

7. Financial Conditions

7.1 Price

The price of the Services is agreed between the Parties in the Specific Conditions. It is set according to the volume of pages of the Client Site or the number of Services selected for the Client Site, according to the scale below:

Product Code

Description

Excl. Tax Rate

OPTIMIZE_SMALL_10

Site of 10 pages or less

200 €

OPTIMIZE_SMALL_25

Site of 25 pages or less

300 €

OPTIMIZE_CACHE

Optimization of cache settings

300 €

OPTIMIZE_CSS

Optimization of your CSS files

300 €

OPTIMIZE_JS

Optimization of your Javascript files

300 €

OPTIMIZE_GZIP

Optimization of your web server settings

300 €

OPTIMIZE_IMAGES-500

Optimization of your images (per batch of 500)

500 €

OPTIMIZE_SETUP

Setup and management fees

750 €

Any additional service will be subject to a quote submitted for the Client’s acceptance.

All prices are exclusive of taxes, excluding travel and accommodation expenses, excluding various supplies not specified in the Contract, VAT at the current rate in addition.

7.2 Invoicing and Payment Conditions

The payment of the price of the Services by bank transfer or credit card, regardless of the actual use made of the Services by the Client.

The Client will receive from WEBVERT, upon provision of the decarbonization report, by email, an invoice corresponding to the price of its Contract. Payment of the invoice must be made within thirty (30) days following the invoice date, without discount.

The Client expressly accepts electronic invoicing. WEBVERT’s electronic invoices are sent to the Client in PDF format.

7.3 Default of Payment

Without prejudice to possible damages, the Client’s failure to pay an invoice on its due date automatically entails:

  • the application of penalties in an amount equal to the interest rate applied by the European Central Bank to its most recent refinancing operation, increased by ten (10) percentage points, on the unpaid periods, calculated monthly, from the first day of delay;

  • the application of a flat-rate recovery indemnity of fifty (50) euros per unpaid invoice, according to the conditions set by the provisions in force of the Commercial Code, unless justification of higher costs, requiring additional compensation, such as reimbursement of additional bank and management fees (follow-up of recovery, reminder letters and telephone costs, representation of bank rejection) ;

8. Resolution

It is understood that all sums invoiced by WEBVERT are due, notwithstanding resolution.

In addition, the end or suspension of the Contract does not entitle to any refund by WEBVERT.

8.1 Resolution of the Contract

Each Party may terminate the contract in case of serious or repeated breach by its co-contractor of its essential obligations. It is expressly understood that this resolution will take place automatically 30 days after the first presentation of a notice to perform, which has remained, in whole or in part, without effect. The notice may be notified by registered letter with request for acknowledgment of receipt or any extrajudicial act. This notice must mention the intention to apply this clause. WEBVERT will cease to use any access code to the Client Site.

8.2 Early Termination Indemnity

Any termination for convenience by the Client before the contractual term will result in the payment of the indemnity provided for in article 4 "duration".

9. Intellectual Property Rights

All rights not expressly granted or conceded by the Contract remain the full and entire property of each Party. As such, the names and trademarks of WEBVERT, as well as all figurative or non-figurative trademarks, illustrations, images and logos, whether registered or not, are and will remain the property of WEBVERT.

Any total or partial reproduction, modification or use of these elements, for any reason and on any medium whatsoever, without express and prior agreement of WEBVERT, is strictly prohibited and is considered an act of infringement and/or unfair or parasitic competition.

The same applies to any copyright, design, model and patent.

The methodology implemented by WEBVERT being developed internally, it is, as such, protected by intellectual property law The Data and files that are "decarbonized" by WEBVERT remain the exclusive property of the Client.

WEBVERT undertakes never to disclose nominative information on the Client’s Data.

10. Confidentiality

The "Confidential Information" means any information, data or document, of any nature, communicated in writing by the disclosing Party to the receiving Party during the execution of the Contract. The Confidential Information may include, without limitation, technical, commercial, strategic or financial information, formulas, samples, specifications, drawings, design, software, models, reports, descriptions, studies, analyses, or compilations. Derived information created by the receiving Party from the Confidential Information is also considered Confidential Information. They may include, without limitation, translations, adaptations or arrangements of the Confidential Information, or reports, tests or evaluation results.

The receiving Party undertakes to treat all Confidential Information in a secret and confidential manner. Consequently, it undertakes to:

  • not disclose, directly or indirectly, to any third party any Confidential Information, in whole or in part, without the prior written consent of the disclosing Party;

  • only communicate the Confidential Information to its employees, subcontractors and suppliers who need to know it for the execution of the Contract;

  • not use the Confidential Information for purposes other than the execution of the Contract;

  • establish appropriate retention measures in view of the nature of the Confidential Information.

These confidentiality obligations do not prevent the receiving Party from copying or reproducing all or part of the Confidential Information, provided that these acts are necessary for the implementation of the Contract.

The restrictions on the use and disclosure of Confidential Information will not apply to information:

  • that has become public domain;

  • that was known to the receiving Party before its communication by the disclosing Party;

  • that the receiving Party has acquired independently, from a source with the legitimate right to disclose it;

  • that are the result of internal developments of the receiving Party carried out by employees who have not had access to the Confidential Information; or

  • whose disclosure is required by law or by a competent judicial or administrative authority, or is necessary for the purposes of legal action and/or judicial proceedings.

The receiving Party undertakes to return or destroy, at the first request of the disclosing Party and at any time, the Confidential Information and any copies thereof, except for items retained in compliance with a legal obligation, such as an archiving obligation.

All Confidential Information remains the property of the disclosing Party. No provision of the Contract shall be construed as obliging the Parties to disclose information in their possession. No provision of the Contract shall be construed as granting or conferring on the receiving Party, directly or indirectly, explicitly or implicitly, by license or any other means, any right to the Confidential Information, or to information derived from the Confidential Information. It is expressly prohibited for the receiving Party to file, directly or indirectly, in its own name or on behalf of third parties, a patent or trademark application, or to claim any other intellectual property right protecting or mentioning the Confidential Information of the disclosing Party.

The Parties undertake to comply with the obligations arising from this article for the entire duration of the Contract and for a period of five (5) years from its termination.

11. Force majeure

No Party shall be held responsible for any failure to fulfill its obligations under the Contract, if such failure results from a force majeure event such as, in particular: a government decision, including any withdrawal or suspension of authorizations of any kind, a total or partial strike, internal or external to the company, a fire, a natural disaster, an epidemic, a state of war, a total or partial interruption or blockage of telecommunications or electrical networks, an act of computer hacking or more generally any other force majeure event presenting the characteristics defined by case law.

The Party noting the event must immediately inform the other party of its impossibility to perform its obligation. The suspension of obligations or the delay caused by such force majeure event cannot in any case be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late penalties.

12. Insurance

WEBVERT declares that it is insured for its professional liability with a notably solvent company for all material damages resulting from the performance of the Services by its staff. WEBVERT undertakes to maintain these guarantees throughout the duration of the Contract and to provide proof of this upon request from the Client.

13. Mutual Independence

The Parties declare and acknowledge that they are and will remain throughout the duration of the Contract independent professionals and that this Contract cannot confer on either Party the status of partner, employer, employee, agent or representative of its contracting party, nor the power to bind the other Party in any way, each Party assuming alone the risks of its own operation. The same applies to the expenses incurred by each Party related to its activity.

14. Protection and Management of Personal Data

14.1 Protection and Management of Client’s Personal Data

The Personal Data collected during the conclusion of the Contract and subsequently are subject to computerized processing.

In accordance with Law 78-17 of January 6, 1978, as amended by Law No. 2018-493 of June 20, 2018, and the GDPR (General Data Protection Regulation) which came into force on May 25, 2018, it is reminded that the nominative data requested from the Client (mainly their name, first name, postal address, and email) are necessary for the processing of their request, the establishment of the Contract and invoices, in particular. If this mandatory information is not provided, WEBVERT will not be able to respond to the Client’s requests.

This data may be communicated to WEBVERT’s potential partners responsible for the execution, processing, management, and payment of the Services.

This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations. The processing of the information provided through the Site complies with legal requirements for the protection of Personal Data, with the information system used ensuring optimal protection of this data.

Within the aforementioned limits, the Client has the right to access, rectify, object to, erase, and port all of their Personal Data. To exercise these rights, the Client can either send an email to contact@lewebvert.fr or send a letter to the address: WEBVERT 162 allée du manoir – 76160 PREAUX (France), indicating their name, first name, email, address, and if possible their client reference. In accordance with current regulations, the Client’s request must be signed and accompanied by a copy of an identity document bearing their signature and specify the address to which the response should be sent.

14.2 Protection and Management of Personal Data on the Client Site

In the context of the Contract, WEBVERT may have access to information constituting Personal Data and acknowledges acting as a "processor" within the meaning of the GDPR. The Client remains the "Data Controller" within the meaning of the GDPR and acknowledges assuming the responsibilities.

WEBVERT undertakes towards the Client to maintain the most transparent relationship possible. As a processor, WEBVERT undertakes to:

  • a reinforced obligation of means in terms of technical and organizational means;

  • inform the data controller of subcontractors having access to Personal Data that it may be required to recruit or modify;

  • process Personal Data only on documented and written instructions from the data controller;

  • ensure that Personal Data is only accessible to authorized persons who commit to respecting the confidentiality of this data;

  • take all possible measures to ensure the security of Personal Data;

  • make every effort to help the data controller comply with its own obligations;

  • inform the data controller of any legally binding request for disclosure of Personal Data by a public authority or a third party in accordance with applicable legal or regulatory provisions or a court decision.

15. Commercial Reference

The Client authorizes WEBVERT to mention its name (and/or use its logo) in its reference lists and technical and commercial proposals, communications to its staff, internal management documents, annual report to shareholders and other legislative and regulatory obligations, as well as in any advertising project, press articles or other communications related to the Contract as part of its promotion (website, commercial brochure, etc.) and this exclusively during the term of the Contract.

16. Assignment – Transfer – Subcontracting

The Contract may not be the subject of a total or partial assignment, for consideration or free of charge, by the Client, without the prior written authorization of WEBVERT.

WEBVERT reserves the right to call upon any subcontractor of its choice, under the conditions and limits possibly imposed by the regulations on the protection of Personal Data. In this respect, the Client authorizes WEBVERT to subcontract all or part of the execution of the Contract to any subsidiary.

WEBVERT also reserves the right to assign this Contract without formality, subject to prior notification to the Client.

The assignee entity will be substituted for WEBVERT, as of the date of the assignment. The assignee entity will become the co-contractor of the Client, which the Client acknowledges and accepts; the assignee undertaking to fully assume the rights and obligations arising from this Contract.

WEBVERT reserves the right to transfer at any time the benefits and burdens of this Contract to any company or organization of its choice without being required to inform the Client, in compliance with the legislation in force and subject to ensuring the continuity of the Contract described herein.

17. Proof Agreement

The Parties acknowledge the validity and probative value of emails, SMS, notifications made by the Parties and documents exchanged between them via the Site portal.

In the event of contradiction, only the elements established and/or retained by WEBVERT will prevail over those produced by the Client.

18. Final Clauses

18.1 Communication between the Parties

The Parties agree that any communication between them will be made electronically, either through the Site or through the address: contact@lewebvert.fr. Any notification, information, invoice or alert from WEBVERT will be sent to the email address provided on the Client’s account. In case of a change in the contact person or their email address, the Client must inform WEBVERT immediately. Otherwise, WEBVERT cannot be held responsible for the Client’s failure to receive emails sent by them.

18.2 Non-waiver

The fact that a Party does not invoke any provision of the Contract at a given time cannot be interpreted as a waiver of the right to invoke any of these conditions later.

18.3 Prescription

WEBVERT’s liability cannot be engaged beyond a conventional limitation period of 2 (two) years from the occurrence of the proven damage exclusively attributable to it.

18.4 Partial Nullity

The possible cancellation of one of the clauses or paragraphs in these CGPS or in other contractual documents, notably by a court decision, shall not affect the other provisions, which shall continue to have full and entire effect. However, the Parties may, by mutual agreement, agree to replace the invalidated stipulations.

18.5 Language

In the event of a translation of these CGPS and the Contract, only the French version shall prevail between the Parties, which the Client expressly acknowledges and accepts, regardless of their nationality.

18.6 Entirety of the Contract

The Parties acknowledge that the Contract and all its appendices and/or amendments, if any, as well as all other terms and conditions incorporated by reference herein, constitute the entire agreement between them relating to the subject matter of the contract and supersede all prior commitments, verbal and/or written, between the Parties relating to the subject matter hereof.

18.7 Applicable Law

The Contract is governed by French law, to the exclusion of any other legislation, with the provisions of Articles 1220 to 1223 of the French Civil Code being excluded.

18.8 Disputes – Territorial Jurisdiction Clause

In order to find a solution together to any dispute arising in the performance of the Contract, the Parties agree to meet within 15 days from the receipt of a registered letter with acknowledgment of receipt notified by one of the two Parties. If, at the end of a further period of fifteen days, the Parties fail to reach an agreement on a compromise or solution, the dispute shall then be submitted to the competent courts of Rouen. V. 30.04.2024